Member Profile Interview – Jim Rae of Docs 24

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What was your first job after leaving school/further education?
Professional football player.

Why did you decide to set up your business?
I set this company up in 2013 and did so to help companies recover lost time through old work practicies. We have done this fairly well and with one client, return 1,100 hours per month back to them.

Explain what your role within the company is.
I am the CEO, however I spend most of my time in strategy and sales and marketing.

What do you enjoy most about your role?
The variety and working with the team at docs24, who are all fantastic.

What type of clients do you work with?
Pharma, Retail, Eductation, Financial Services are our primary clients.

What is of most importance to you in the services you offer to your clients?
Being creative, flexible, reliable and honest with our clients. Customer service is what drives our growth and can never be under estimated.

What have been the biggest challenges you’ve faced to date?
We are soon to open offices in London and the USA and this will undoubtably be the biggest challenge in how we maintain the culture we have developed within the business.

Which entrepreneur inspires you the most?
Richard Branson – he made it, lost it and built it back up again. It shows that never giving up can have its rewards.

What advice would you give to anyone wanting to set up their own business?
Be passionate, believe in yourself and your ability and employ the best quality people you can find. They will help you grow faster than you can on your own.

Tell us something about you that isn’t commonly known.
Unfortunately there isn’t much to say that people don’t know already apart from the fact that I am petrified of heights but have still done a reverse bunjee, which was horrendous!

And finally, what do you hope to gain from being a member of WeDO?
To meet exciting individuals who I hope I can help with my experience and who can also inspire us to become a better business.


Docs 24 is an Edinburgh based marketing solutions company providing marketing portals, web to print & data services.  Their entirely web-based portal enables you to streamline the creation, ordering & distribution of your marketing material and is available 24/7 for ease of access.